Eucoinz OÜ is a company registered in Estonia (registry code 14718623), that operates an online cryptocurrency exchange (crypto to fiat) called Eucoinz, with the appropriate licenses issued by the European Union. Eucoinz OÜ via its platform “Eucoinz” allows its users (individual or corporate) to buy and sell cryptocurrencies for traditional currencies such as the Euro/Dollar.
Virtual Currency Wallet Service FRK000807
Exchange of cryptocurrency to Fiat Currency FVR000913
Contact details of Eucoinz OÜ:
Name: Eucoinz OÜ ID
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 41a-304, 10119
Manager: Iseki Solari
Telephone: +372 5331 2517
Internet site: https://www.Eucoinz.com
Contact details of the Data Protection Officer (Responsible person for GDPR matters):
Name: Dimitar Kolchakov
Your personal data that we process are:
Personal data category:
Full name, date of birth, age, nationality, gender, signature, utility bills, photographs, phone number, home address, email, tax ID number, passport number, driver’s license details, national identity card details, photograph identification cards, and/or visa information;
Bank account information, payment card primary account number, transaction history, information about the transactions you make on our services, such as the name of the recipient, your name, the amount
Geo location/tracking details, browser fingerprint, OS, browser name and version, personal IP addresses;
The Personal Data collected by Eucoinz OÜ is required for Eucoinz OÜ's services to function and be delivered to Eucoinz OÜ's users and customers, as well as to enable prompt communication in case of security concerns, unusual events, technical failures or other legitimate interest of Eucoinz OU's customers.
Users' name and employment information are required in order to ensure auditability of Eucoinz OU's systems by its customers and help to prevent fraud. They are also necessary in order to ensure the correct level of access to Eucoinz OÜ's customers' information by Eucoinz OÜ's users.
Users' contact means (email, telephone, and others) are used for purposes which may include Customer Support, the enabling of notifications that users themselves or others within their organization can configure to be triggered in specific events, and other automatic notifications to alert users in case of system failures, security concerns or unusual events.
Activity and Usage Data of Eucoinz OÜ's users, which may include:
Information about records that have been created, modified, accessed or destroyed by the user, including the date and time of such operations
The list and sequence of elements of Eucoinz OÜ 's interface that the user has interacted with, including the date and time of the interaction
The amount of data transferred to and from Eucoinz OÜ's services as a result of the user's activity
Interactions with Eucoinz OÜ's Customer Service, including their date and time, messages and contact information the user included as part of the communication
Technical Data which may include URL information, cookie data, IP address, the types of devices the user is operating to access or connect to Eucoinz OÜ's services, their unique device IDs and attributes, network connection information including connection type and provider, network and device performance, browser type, device language, device manufacturer, model and operating system
Activity and Usage Data can be stored in various forms, which may include system logs, internal databases, and third-party web analytics tools.
Activity and Usage Data is used for various purposes which may include billing of Eucoinz OÜ's services, rendering of services to the user and to Eucoinz OÜ's customers, as well as service improvement activities.
The amount of data transferred to and from Eucoinz OÜ's systems as a result of users' activity is used for calculating volume-based fees billed to Eucoinz OÜ's business customers; user activity logging is required in order to safeguard the right to auditability of Eucoinz OÜ's systems by
Eucoinz OÜ's customers and help to prevent fraud; data about users' usage of Eucoinz OÜ's services are used to troubleshoot problems and identify usage patterns with the purpose of enabling product development, delivering better customer support and continuously improving Eucoinz OÜ's product and services.
Тhe personal data we collect will only be used for the following purposes:
Eucoinz OÜ offers digital services to business customers with which commercial agreements exist. Eucoinz OÜ 's users are primarily employees of Eucoinz OÜ 's customers or other data subjects otherwise authorized by Eucoinz OÜ's customers to access and use Eucoinz OÜ's services.
Eucoinz OÜ must identify and verify customers in order to comply with anti-money laundering and terrorist financing laws across jurisdictions. We process your personal information in order to provide our services to you.
Based on your direct marketing preferences, we may send you marketing communications to inform you about our events or our partner events; to deliver targeted marketing, and to provide you with promotional offers based on your communication preferences. You can opt-out of our marketing communications at any time.
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission.
The basis that entitles us to process your data is:
The following organizations/individuals will receive your personal data:
Other Controller/Processor with GDPR contract with us.
Marketing companies (optional)
Data storage period:
Eucoinz OÜ will store your personal data of legally set deadlines
Your rights as a data subject are as follows:
At any time while we store or process your personal data, you have the following rights:
you have the right to request a copy of your personal data to the Eucoinz OU and the right of access at any time to your personal data;
you have the right to request your personal data in a form convenient to transfer to another personal data administrator from Eucoinz OÜ or to ask us to do so without being hindered by ourselves;
you have the right to ask Eucoinz OÜ to correct without undue delay your inaccurate personal data as well as the data that is not up to date;
you have the right to request from Eucoinz OÜ that your personal data be deleted without undue delay in any of the following circumstances: o personal data are no longer needed for the purposes for which they were collected; o when you have withdrawn your consent; o when you have objected to the processing, o when processing is unlawful; o where personal data must be erased in order to comply with a legal obligation under EU law or the law of a Member State that applies to us as a data Eucoinz OÜ; o when personal data have been gathered in connection with the provision of information society services.
We may refuse to delete your personal information for the following reasons:
in the exercise of the right to freedom of expression and the right to information;
to comply with a legal obligation on our part or to carry out a task in the public interest,
in the exercise of the official powers granted to us (in case you are a body of authority);
for reasons of public interest in the field of public health;
for purposes of archiving in the public interest, for scientific or historical research or for statistical purposes, in so far as deletion is likely to render impossible or seriously obstructing the achievement of the purposes of such processing; or for the establishment, exercise or protection of legal claims.
You have the right to request from Eucoinz OÜ to restrict the processing of your personal data, in which case the data will only be stored but not processed. Our refusal to restrict will be explicit only in writing, and we are obliged to motivate it for the legitimate reason;
You have the right to withdraw your consent to the processing of your personal data at any
time with a separate request addressed to the administrator;
You have the right to object to certain types of processing, such as direct marketing (unsolicited advertising messages);
You have the right to object to automated processing, including profiling;
You have the right not to be the subject of a decision based solely on automated processing
If we need to use your personal data for a new purpose not covered by this data protection statement, we will provide you with a new data protection skill and when and where necessary we will require your prior consent for the new processing.
All the above requests will be forwarded if there is a third party (recipients, including outside the EU and international organizations) in the processing of your personal data.
You have the right to complain to the supervisory authority
In case you wish to file a complaint about the processing of your personal data through Eucoinz OÜ(recipients, including outside the EU and international organizations), you can do so by contacting Eucoinz OÜ or directly of the Data Protection Officer.